Member app guide

Your membership.
Easier to manage.

The Glofox app gives Range members a simple way to access their account, view available schedules, manage bookings, and update the payment method connected to their membership.

Why use the app

Keep the essentials close.

Glofox connects you to the member profile already maintained by The Range. You do not need to create a second membership or send sensitive card details to our staff.

Your account in one place

Use the same member profile already connected to your membership at The Range.

Schedules and bookings

View available schedules and handle eligible bookings from your phone.

Payment access

Replace an expired or changed card without sending payment information by email.

Guide one

Download and sign in.

Start with the official Glofox app. The most important step is using the exact email address already connected to your Range membership.

Download on the App StoreGet it on Google Play

Not sure which email we have?

Contact us before registering so we can help you avoid creating a duplicate member profile.

  1. 01

    Download Glofox

    Use the official Apple App Store or Google Play button on this page to install the free Glofox app on your phone. Once the download finishes, open the app to begin.

  2. 02

    Find The Range

    When Glofox asks you to choose a facility, allow location access or search near Madison, Mississippi. Select The Range by Jimmy Primos from the results.

  3. 03

    Use the email we have on file

    Enter the exact email address connected to your Range membership. On your first visit, choose Register and create a password with that email. If you have used Glofox before, sign in with your existing password instead.

  4. 04

    Open your member account

    After signing in, confirm that your Range membership appears in the app. You can now view available schedules, manage eligible bookings, and open the profile tools connected to your account.

Finding The Range

See how to select our location.

This walkthrough shows where to find and select The Range by Jimmy Primos after opening Glofox for the first time.

The short mobile walkthrough plays automatically and repeats so you can follow each action at your own pace.

Guide two

Replace your payment method.

Update an expired or changed card directly inside your Glofox profile. The Range website never asks you to enter or submit card information.

  1. 01

    Open your profile

    Open the Glofox app and sign in. From the main app screen, tap your profile picture in the top-left corner to open your profile settings.

  2. 02

    Choose Payments

    In the profile menu, find and tap Payments. This opens the payment methods currently connected to your membership account.

  3. 03

    Select Replace

    Find the card you need to change and tap Replace beside it. Do not delete the existing card first—use Replace so a valid payment method remains connected to your recurring membership.

  4. 04

    Enter the new card

    Enter the new card number, expiration date, security code, and any other requested details. Follow the remaining prompts to save the card and confirm that the replacement was completed.

Updating your card

See how to replace your payment method.

This walkthrough shows the complete path from your Glofox profile to Payments, Replace, and the new card form.

The short mobile walkthrough plays automatically and repeats so you can follow each action at your own pace.

A payment method must remain on recurring memberships.

Glofox requires members with a recurring membership to keep an eligible Direct Debit or credit card on file. Use Replace to add the new payment method before removing the old one.

Need a hand?

We will help you get connected.

If your email is not recognized, you cannot find The Range in the app, or the payment option is missing, contact our team. Do not send card numbers or other payment details by email.